Case Studies

    Go To Market Strategy

  • The Overview
    A manufacturer operating in Australia and New Zealand is experiencing exponential business growth in Australia and SE Asia. The existing infrastructure is piecemeal, fragmented and cannot sustain this growth in the next 2 years. This poses a considerable risk to the sustainability of their growth plans;


  • The Challenge
    Escalating and un-budgeted ICT costs; Poor vendor management; Poor Account Management; Poorly designed ICT environment, systems and processes to cope with the accelerated growth of the business; Lack of strategy;


  • The Solution
    Go to market RFP for certain ICT functions and telecommunications; Formulation of a Strategy that aligns with the Business Strategy; Provision of a Roadmap for change; Provision of Technical Specifications ensuring delivery on business and service requirements; Outsourcing of IT support and Service Desk;


  • The Services
    Business Requirements and Alignment to Solution Design; Design specification developed for all ICT environments; Development of RFP and subsequent release to the market; End to End Project Management; Intranet Application Design, Development, Implementation and Go-live Support;


  • The Results
    Reduced spend on ICT with defined costs for the next two yeats; Restructure of ICT team to align roles with leadership and planning for the future; Sustainable ICT infrastructure to cope with business growth;

    Current State Assessment

  • The Overview
    The misalignment between the growth in business and the under resourcing of the IT department resulted in considerable risk and exposure to the business. This not only caused regular disruptions to normal operation, it posed considerable hindrance to the company’s ability to grow;


  • The Challenge
    Organisations inability to accurately forecast the ICT budget for the next few years; Fit for purpose and future proofing expenditure for sustainable business growth; Systems are not agile or flexible; Systems are not scalable, stable, and robust; IT staff mismatch with user population and expectation;


  • The Solution
    Conduct a current state assessment of the existing ICT environment; Formulation of a Strategy that aligns with the Business Strategy; Provision of a Roadmap for change; Provision of an accurate budget;


  • The Services
    Full current state assessment; Full documentation of the current state; End state high level competitive market benchmarking; Project Management with commitment to cost and milestone delivery; <
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  • The Results
    Determination that IT team needs to be restructured to align with the business strategy; ICT infrastructure is predominantly end of life or nearing end of life; Current State environment accepted and understood; New End State defined, with known and manageable phases of delivery;

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